With a lot of VoIP and VoIP call recording systems out there, it can be a bit daunting trying to find a solution that works for your small business efficiently and, most importantly, is cost effective. Needing to know where to start is usually a good place to launch from when selecting a VoIP system that meets your needs.
Once you know your network capacity and your Internet connection, determine the calling habits your business engages in. If you will be conducting a lot of international calls, VoIP might be the best technology to implement for its cost-savings. According to VoIP Planet, the three main reasons to choose VoIP are cost, image, and efficiency.
There are many other ways that VoIP can help small businesses. When it comes to cost, VoIP requires little investment, its operating costs are 20 to 80 percent lower than traditional telephone costs and those costs are often predicable.
VoIP can make a small business look like a large business because of its efficiency. VoIP Planet says that many associate a PBX (News - Alert) system with “sophisticated” companies, and when a call reaches the right person in the right department straight away, it contributes to a positive image for the person dialing in.
Efficiency in VoIP systems is paramount for a small business. When co-workers can reach each other without hassle and without the need for long distance plans, efficiency is streamlined into one easy solution.
Many providers supply standard equipment with their VoIPservice. Once you’ve determined what VoIP features and services your small business needs, whether it’s call forwarding, “find me” solutions, or VoIP call recording, make sure you’ll get the appropriate equipment.
By adding VoIP to your small business communication needs, you’re business is open to a myriad of other technologies. Providers may offer “simple presence and availability information. Some may offer instant messaging and/or SMS messaging, albeit likely at additional cost,” writes VoIP Planet.
Regardless of what comes with the package, VoIP can offer a return on investment. VoIP can be deployed in such a way to improve your call sound quality, save you money and have rules in place to keep your company’s communication running smoothly.
Michelle Amodio is a TMCnet Contributor. She has years of experience in business and marketing. Previously, she worked in broadcast journalism and as an editor abroad in London, England for a privately owned magazine. To read more of her articles, please visit her columnist page.Edited by Juliana Kenny