When it comes to the business world, there are more companies than not that are moving away from land-based phone systems and moving toward business VoIP systems. There are a number of reasons why companies make the move, including the ability to do things like actually have their voicemails translated into print. The ability to actually route the phone calls to phones that are outside the office is another reason why firms are taking a longer look at VoIP systems.
When a company doesn’t make a move to a VoIP system, it is usually because that company has bought into the myths that have been circulating about the Internet-based phone system. One of the reasons that people don’t adopt business VoIP is that they believe their business is simply too small for it to be needed. The fact of the matter is that the simplicity and flexibility of VoIP can benefit even a firm that has one employee. A phone system that can be operated from anywhere and that can be integrated with a CRM or billing system is going to be one that helps any business, big or small.
Another lie that has been spread about VoIP is that there is something that makes it difficult to install and implement. The fact of the matter is that it is easier to install a business VoIP system than it is to install a land based phone line. VoIP can actually be put over the Internet setup that already exists. Moving or expanding a VoIP phone system is as easy to move and reinstall as uplugging hardware and then plugging it back in.
Some people have long claimed that VoIP is both unreliable and spotty. The fact of the matter is that this is another big lie that was likely started by the companies rely on firms using land based phone lines. There is no proof that a VoIP phone call is going to be any more spotty or unreliable than a regular phone line. In reality there are very few drawbacks to moving to VoIP and quite a few big time positives.
Edited by Rory J. Thompson