Interact Incorporated (News - Alert), an enabler of premium voiceXML and data solutions for carriers and enterprises worldwide has introduced the Listen Voicemail solution.

To meet customers’ needs and wants by providing and cost-effective conferencing and voicemail solution with as much power and flexibility of other high-end proprietary solutions, at a much lower Total Cost of Ownership, Listen keeps up with the demands of progressive organizations functioning in environments demanding instantaneous response and information sharing.

“Having evolved into an essential element of everyday communications, voicemail has become a critical service for enterprises and businesses.” Greg Gissler, founder, VP and CTO of Interact, stated. “As technology continues to rapidly change in an evolving market, it is imperative to have a robust voicemail solution that meets today’s fast-paced needs. Because of this, Interact brings voicemail to the Interact Listen product line.”

The Listen Voicemail solution of Interact can be utilized as a stand-alone system, or it can be seamlessly integrated to work with all Listen products. 

A web-based graphical user interface is offered by Listen to streamline the end-user experience. The users, with the help the number of sophisticated features of Listen application are allowed to streamline the management of conferencing and voicemail, along with the ability to listen to, record, and view conferences and voicemails. 

The web based GUI with Listen also makes the application extremely user friendly and easy to navigate, while the Telephone User Interface is similar to many legacy voicemail systems in order to minimize user retraining. 

To keep organizations in touch with their customers, Interact’s Listen application is an ideal application. It also can be customized to meet any business’s individual needs.

Listen voicemail, with the following robust list of features, is the ideal solution to keep organization connected and in touch with its customers and vendors:

--Works in both fixed line or mobile environments along with existing PBX (News - Alert) phone systems, or in a SIP-based VoIP configuration

--Scalable architecture

--Follows similar Telephone User Interfaces of many legacy voicemail systems in order to minimize user retraining

--Web-based Graphical User Interface for listening to and managing messages

--Mailbox maintenance

--Customized greetings

--Customized PIN

--Ability to listen, delete, forward, and reply to messages

--Message management via the web-based Graphical User Interface

--Message notification

--Rapid voicemail retrieval

In related news, Interact has launched SPOT VoiceXML (News - Alert)/CCXML Media Platform to support an endless array of voice applications for any business need.