Virtual Office Resource

The healthcare space offers much in the way of opportunity for those VoIP providers capable of delivering HIPAA compliant communications. Compliance must come first when it comes to patient communications, and the market is taking notice.

Vonage (News - Alert) and Pulsara announced a new partnership putting the OpenTok Live Video API to work to elevate Pulsara’s real time, video chat capabilities. Emergency responders and patient care teams can leverage the HIPAA-compliant, secure platform to enhance patient care.

"The healthcare industry is undergoing a swift digital transformation, and providers are looking to technology partners to rapidly augment their services and meet the changing communications needs of their patients," said Eric Le Guiniec, SVP Global Sales for Nexmo. "Pulsara is adding innovative value to their patient care processes by leveraging our Nexmo video APIs to enable real-time emergency services. We are proud to partner with them by combining our technologies to enable better patient outcomes and better overall care."

The robust real time video communications platform empowers the sharing of critical, time sensitive patient information between those responding to a medical emergency and those back at the hospital preparing to receive the patient or patients. In addition, the solution introduces a more streamlined medical consult process, allowing for remote care professionals to keep tabs on a patient’s condition.

"There is nothing more critical than communication during a time-sensitive medical emergency," said Kris Kaull, a flight paramedic and Chief Marketing Officer at Pulsara. "Our mobile-based platform provides seamless sharing of information, which we know drives quality improvement in care and better patient coordination. Video chat was an obvious next step. By leveraging the power of programmable communications enabled by Nexmo APIs, Pulsara has now created a tool that allows clinicians to simply connect via video for the critically ill, injured or complex patient. As out of hospital medicine evolves, there is a need for real-time, secure video communications."

Are your communications HIPAA compliant?