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GreenKey and Symphony Pioneer Voice Quote Capture in Financial Industry

March 29, 2016
By Maurice Nagle, Web Editor

For what feels like an eternity, whenever one referred to communications in finance, the gold standard was Bloomberg (News - Alert). To many its even referred to as the “Kleenex” of financial communications. In recent years, Symphony began its disruptive path and is now firmly embedded in the space.


In the financial world seconds matter, milliseconds matter and a vital component to closing deals is collaboration.

Recently, Symphony partner, Greenkey, announced the arrival of the pilot version of what the firm considers to be the industry’s first “voice quote capture” tool. GreenKey is a voice-led collaboration platform, and this newest application for testing provides the capability of recorded group telephony and voice quote capture in a secure way, compliant with regulations. In addition, GreenKey empowers sophisticated data analytics and workflows, coupling voice with today’s digital transformation.

GreenKey CEO Paul Christensen exclaimed, "We're excited to collaborate with Symphony, as we both share the same goals of making the markets safer, smarter and cheaper. Some of the world's largest banks and inter-dealer brokers have expressed great interest in this innovative voice quote capture tool and are anxiously awaiting its release.”

Symphony users have access to the new product for testing, and the final product is expected to go in the Symphony app store in Q2.

Christened continued, “This tool is the first of many we are planning to release to help clients enhance their global compliance capabilities in this heightened regulatory environment and to unlock the value of data analytics for voice."

More than just communication and collaboration in finance is regulation. Transactions and interactions must take place according to said regulation, with this release directly aimed at aiding firms with what GreenKey refers to as “transparency challenges for voice quotes.”

The regulatory landscape is nothing to be trifled with. So while you may be hearing Gordon Gecko explain why greed is good, just remember there are rules and the partnership of Symphony and GreenKey are making collaboration, communication and business as compliant and productive as possible.




Edited by Stefania Viscusi

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