There’s no debating that clear communication is essential for any business. And with the growing momentum for top-notch audio technology these days, high definition, or HD voice is increasingly finding a home in the business segment.

 

HD voice, which offers enhanced clarity of traditional phone calls for more vibrant conversations, is the first element in a line of features that lets VoIP-based telephony break away from the standard paradigm that has existed for 100 years. And with the number of HD-enabled handsets coming onto the market, the technology is sure to become a permanent fixture, especially for small- and medium-sized businesses, according to Phone.com, a hosted PBX (News - Alert) provider.

 

“Using HD voice, people can get the intimate feeling as if they are sitting in the same room,” Alon Cohen, chief technology officer for Phone (News - Alert).com, said in a recent podcast. “The communication is much better. It’s faster. It’s simpler.  People just collaborate better.”

 

 

With the growing number of employees working from home, communication is a key factor that can help enhance productivity, Cohen said. When businesses use HD voice, employees are generally more relaxed. What’s more, HD voice offers enhanced sound quality, so there’s no need to repeat names or ask callers to spell things out phonetically.

 

“People communicate more when it is easier,” Cohen said.

 

Cohen likened the technology to a comparison of AM radio and FM radio, which offers better sound quality and more choices. In the podcast, Cohen cited two audio examples to illustrate just how different HD voice really is. It’s like night and day, he said.

 

To hear the podcast in full, click here.

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