With the implementation of new federal and state laws and regulations regarding protection of patient health information, more and more healthcare organizations are looking for solutions to comply with Health Insurance Portability and Accountability Act (HIPAA) and Health Information Technology for Economic and Clinical Health (HITECH) requirements.
8x8 (News - Alert), a provider of cloud communications and collaboration solutions, is witnessing growing demand for its HIPAA and HITECH compliant business communications services. The company has gone extra miles to help U.S. companies to follow the expanded requirements for HIPAA/HITECH compliance effectively and efficiently.
8x8’s cloud communications services enable companies to follow comprehensive security and privacy control measures like establishing independent security assessment, data-in-motion encryption with HTTPS for accessing faxes, call recordings and voicemails, administrative controls, restrictions to protect stored faxes, and the delivery of a written business associate agreement to customers ensuring the compliance of their communications service provider.
“Thousands of additional U.S. companies are now directly affected by these new expanded HIPAA regulations and many of them not even aware of it yet,” said Mike McAlpen, 8x8’s senior director of security. “These companies may now need to provide evidentiary assurance to auditors that they have effectively implemented internal compliance governance and controls needed to protect the confidentiality, integrity and availability of personal health information. 8x8 is the first cloud communications provider to assist companies in achieving these requirements in their core communications and other highly visible areas. Compliant communications, specifically fax and voicemail, are core to achieving this compliance.”
ICANotes, provider of a feature-rich, Web-based electronic healthcare records solution for psychiatrists and other behavioral health professionals, is using 8x8’s HIPAA-compliant solution and very satisfied with the service of 8x8.
Jamie Morganstern, operations director at ICANotes, said in a statement, “With 8x8, we have safeguards in place to pledge the confidentiality and integrity of the health information of our customers."
Edited by Alisen Downey