Iwatsu Voice Networks, a company that specializes in unified communications systems, will be highlighting Version 7 of its Telephony Office Linx (TOL) solution at Internet Telephony Conference and EXPO West, in San Diego October 10-13, 2006.
Don Gant, VP of Channel Marketing and Business Development at Iwatsu, told TMCnet that Version 7 places a heavy emphasis on what’s known in the industry as “presence.”
Presence, he explained, refers to the ability of customers to locate their rep regardless of location or communications device being used.
“It puts the customer in contact with someone at the company no matter where they are,” Gant explained.
To learn more about TOL, visit Iwatsu’s booth at the show, #812. Even more information is available on Iwatsu’s TMCnet.com channel, Unified Communications.
Mae Kowalke previously wrote for Cleveland Magazine in Ohio and The Burlington Free Press in Vermont. To see more of her articles, please visit Mae Kowalke’s columnist page.