Text Messaging Featured Article

Integrating text messaging into the daily routines of workforces is a lot easier than many businesses may think. Text messaging has already become well established as a powerful tool for business marketing and general customer service and outreach. But how can it be used to make companies more efficient internally?

Ramco is a company that has taken full advantage of NFC and GPS-based Attendance Management Systems technology to make the workplace a more efficient environment. Now, the firm has announced the launch of a new SMS-based Employee Self Service (ESS) program. With the launch of this solution, ESS users will be able to apply for leave, ask questions and perform a number of different work-based transactions by using simple text messages. It will also be much easier and faster for businesses to communicate with employees by sending out companywide texts.

One of the first firms that has taken advantage of the solution is a U.S. Fortune 10 company that has a base of operations in India. That particular location has more than 16,000 employees that will now be able to transact and ask standard questions without needing to download an application or even getting a Wi-Fi connection.

Virender Aggarwal, CEO of Ramco Systems, talked about the launch of the application in a recent statement saying, "With Ramco's Mobility solutions, our clients have leveraged the benefits of accessing Ramco HCM on their smartphones. We found a sizeable section of the ESS users not leveraging the mobile application as it necessitated internet access on phones. In order to simplify the user experience and to truly take the mobile experience to every user, we have launched a short-code based ESS feature.”

When it comes to firms that have a massive number of employees, being able to communication quickly and conveniently is always going to be a huge positive. Being able to do it without needing a bunch of special hardware, a high speed Internet access or even downloading an application is something that more companies might take a look at in the very near future.