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On the heels of a year of accolades, including being named one of the 20 most promising sales management solution providers by CIO magazine, VanillaSoft has announced participation in two important industry events. The company, which specializes in queue-based lead management and appointment setting solutions for call centers, will sponsor and attend the AA-ISP Inside Sales 2016 Conference in Denver next week.

The conference series includes educational events for inside sales representatives and managers, focused on helping sales professionals improve productivity, performance and career opportunities. As a silver level sponsor, VanillaSoft will be part of the Technology & Service Expo at the event as well as exhibit its solutions, including award-winning offerings for lead management, sales CRM, telemarketing and of course, inside sales.

"Each AA-ISP event gives VanillaSoft new insights into the challenges facing the inside sales profession, and represents a terrific opportunity for us to discuss our inside sales perspectives with a diverse group of inside sales managers,” said David Hood, CEO of VanillaSoft. “As technology continues to bolster the role of inside selling, the opportunity to learn with and from other sales professionals is crucial. We look forward to meeting with them in the Technology & Service Expo in Denver."

VanillaSoft will also sponsor and exhibit at the 2016 Call Center Week Conference and Expo in Las Vegas from June 27 to July 1. The 17^th annual event will feature information and educational opportunities designed to help call center professionals make strategic purchasing and management decisions. The event will be held at The Mirage and VanillaSoft products and solutions will be featured at the company’s booth #1223. On June 29, VanillaSoft will also participate in a Demo Drive event, designed to showcase technologies and facilitate networking.

“This event provides call center leaders access to information and best practices to improve call center processes and increase efficiencies,” said Guy De La Cruz, VP of sales for VanillaSoft. “The Expo provides an excellent opportunity for VanillaSoft to meet with call center industry leaders from around the world and showcase how VanillaSoft empowers call center agents and managers with productivity tools such as queue-based lead routing, progressive dialing, logical branch scripting, digital call recording, inbound pops, call activity dashboards and more.”