One of the top five corporate expenses in most companies is telecom. But, according to IT research firm Forrester (News - Alert), most businesses don’t have the internal competency or available resources to effectively manage even the sheer complexity of invoices. As such, the shifting trend for organizations in all sectors and sizes is to put telecom expense management solutions on their “must-do” agendas.
A new crop of tools that blends the data-gathering power of automated telecom expense management and the so-called “analytic braintrust” of business intelligence offers IT, and other business leaders, end-to-end visibility into their telecom network spend, according to telecom expense management provider Rivermine (News - Alert).
The Fairfax, Va.-based company provides automated solutions – both software and managed services – that allow organizations to gain visibility into and control over, their telecom spend. Rivermine has saved many Fortune 1000 companies and large government organizations millions of dollars per year, company officials said.
Rivermine’s Inventory Engine tracks and manages telecom assets by creating and maintaining a central repository of all wireless, voice and data networking assets across the enterprise: circuits, services, cell phones, PDAs, routers, switches, locations and users.
For organizations, telecom spending will continue to be an imposing cost. Management of cellular, wired and wireless voice, data and video networks will challenge even the most efficient organization, according to a recent Rivermine whitepaper.
The company helps many Fortune 1000 companies through its software solutions to automate:
· Procurement and order provisioning;
· Invoice processing and auditing;
· Inventory and asset management; and
· Network optimization through business intelligence.
The company recently announced expanded global offerings through a combination of next-generation software and eXPERTGlobal managed services.
Rivermine’s latest software release, Rivermine 6.1, is allegedly the industry’s “first” unified wireline and wireless expense management platform available worldwide, company officials said.
“We are currently managing over $350 million in international telecom spend for our customers and there is an increase in demand for more global services. We wanted to provide a comprehensive global service portfolio to our customers to meet and exceed their needs,” said Mark Logan (News - Alert), president and CEO of Rivermine. “We feel that the biggest challenge is lack of visibility. Many organizations are managing their telecom environment unsure of what they own and what they’re being billed for. This is where the heavy investment in our technology platform provides Rivermine customers with greater savings and efficiencies than any other provider,” Logan said.