How High Are Your Telecom Expenses? You'd be Surprised
January 31, 2014
By Rory J. Thompson, Web Editor
In running a business, it helps to keep an eye on the bottom line at all times; expenses have a way of quickly getting out of hand. Yet one area that most companies vastly underestimate is mobile investments.
According to BoxTone (News - Alert), innovator of automated Enterprise Mobility Management, few organizations accurately track the total cost of their mobile investments, or even identify all the cost components within their mobile deployments. Industry benchmarks show the average mobile cost of ownership (MCO) per smartphone or tablet is approximately $1,900 annually. But surveys also show that some 77 percent of enterprises dramatically underestimate these costs, often by as much as half. Without measuring and optimizing MCO, organizations can face substantial cost overruns and budget shortfalls that can lead to major deployment and business failures.
In response to those disturbing numbers, BoxTone has rolled out a free MCO tool, called the BoxTone MCO Analyzer.
This Web-based benchmarking analyzer is the first comprehensive calculator to give enterprises a full overview of their actual real-world mobile costs, and the ability to compare them with industry benchmarks. With the Analyzer, enterprise IT staff can receive actionable intelligence and a best practices report that can be used as a blueprint to better manage mobility while lowering their mobile expenses.
"Mobility in the enterprise is now shifting quickly from a side project for a small group of employees to pervasive connectivity for most -- if not all -- employees, a path that has led to wild cost overruns for many organizations," said Brian Reed, chief product officer for BoxTone. “Given the substantial lack of mobile TCO knowledge at a time when mobile is growing so rapidly, BoxTone wanted to provide a free, comprehensive benchmarking tool to help enterprises better measure and manage their deployments."
The MCO Analyzer lets users compare their results to industry benchmarks developed from six years of data gathered from thousands of BoxTone customers – managing millions of devices – combined with data from industry research firms and managed service providers with large mobile practices. Users can then model and demonstrate how various cost-saving service improvements can optimize MCO at current and future deployment levels.
More details and a downloadable version are available at: www.boxtone.com/MCO
Edited by Blaise McNamee