Telecom Expense Management: Carriers Seek Asentinel's Expertise in Electronic Billing
May 18, 2011
By Anshu Shrivastava, TMCnet Contributor
Asentinel, a technology-centric Telecom Expense Management (TEM) company, has said that it has recently been sought out by telephone and wireless carriers for its expertise in electronic billing standards and joint customer needs.
The company’s customers are large and medium size enterprises in need of comprehensive TEM solutions and services. Telecom providers also have now started showing interest in gaining from the company’s expertise.
In addition to AT&T, several carriers have sought out Asentinel (News - Alert) software to help to develop new electronic data interface (EDI) billing systems that is expected to continue providing data to audit back to the carrier’s contracted rates.
Carriers such as AT&T (News - Alert) are currently developing the next generation billing systems. Company officials said that they are contacting Asentinel because the carriers know that Asentinel is up-to-date on their customer needs and expectations, and its patented software creates a demand for a high level of detail in the invoices to be able to validate the invoice charges.
“In developing our new Mobility EDI product via Premier eBill, we needed to work with a partner who understood both the intricate details of the technology and the needs of our mutual customers wanting to audit important aspects of their telecom invoices,” said officials of AT&T Billing Solutions Team.
“Asentinel’s experience and knowledge has been invaluable in launching a successful Mobility EDI bill media,” they added.
The goal of the company’s solution and the patents surrounding its technology has always been to capture the most granular billing detail and audit these charges back to the customer’s contractual rates, said Jason Fisher, chief software architect at Asentinel, adding that this has created an ongoing demand to make billing system enhancements as carriers deliver new products and services.
Fisher said that it t has never been the carrier’s desire to produce incorrect billing and they understand and see the value of our solution. “This has been evidenced by the carrier’s approaching us for our electronic billing expertise regularly as they make changes to their billing systems.”
“Though there are hundreds of TEM providers in the world, carriers chose to partner with Asentinel’s EDI engineering team due to our experience and leadership,” said David C. Perdue (News - Alert), CEO at Asentinel.
Recently, provider of electronic invoicing management solutions AvidXchange announced a new strategic partnership with Asentinel.
Anshu Shrivastava is a contributing editor for TMCnet. To read more of Anshu’s articles, please visit her columnist page.Edited by Juliana Kenny