Mer Telemanagement Solutions (MTS (News - Alert)) has announced the release of version 2.0 of its award-winning TEM Suite platform.

MTS is a global provider of enterprise telecom cost management, customer relationship management, and billing solutions for telecom providers. Its newly released version 2.0 boasts expanded capabilities and ease of use.

Elaborating on its TEM Suite platform the company says that it allows customers to intelligently manage, plan, optimize, and reduce their global communications and wireless expenses.

MTS’ Map-to-WinSM, the company's strategic consulting approach, enables businesses to effectively align their goals with their people, process and technology investments. This approach assures the success of the telecom expense management initiatives of businesses.

The company notes its TEM Suite version 1.0 that builds upon MTS’ AnchorPoint (News - Alert) and Application Suite TEM platforms.

Version 1.0 won a 2010 INTERNET TELEPHONY Product of the Year Award in February of 2011.

"We continue to see a growing demand from the market, our customers, and our partners for a single, intuitive TEM solution to manage an enterprise's wireline, mobility, and internal chargeback processes," said Bruce Sass, Vice President of North American Sales for MTS. "TEM Suite provides our customers with the operational controls and 360 degree visibility into their global communications environment, all within the intuitive TEM Suite application."

With TEM Suite enterprises can easily support their telecom expense management activities across the entire wireline and wireless TEM lifecycle.

TEM Suite offers customers the flexibility to outsource as little or as many of their telecom expense management processes as they want in a managed services or BPO deployment.

Read a related article at TMCnet “TEM Must Take Priority in Telecom Lifecycle Management.”