April 26, 2012
1parkplace Improves Customer Service with Switched Access Pricing Platform
By Amanda Ciccatelli TMCnet Web Editor
Aria (News - Alert) Systems Inc., a cloud billing and subscription management solutions provider, today released that 1parkplace Inc., a premier provider of internet-based real estate solutions, has implemented the Aria Subscription Billing Platform.
1parkplace offers organizations in the real estate industry lead capture, customer relationship management and internet marketing solutions. The company has over 15,000 of the nation's most successful real estate agents, brokers and mortgage lenders using its online services.
1parkplace needed a more advanced subscription billing system that would meet its requirements and move consistently with the growth of the business.
By replacing its existing system with the Aria Subscription Billing Platform, 1parkplace quickly and easily automated its entire billing process. The new platform increased 1parkplace’s transaction visibility while improving management operations and customer relationships.
"One of the biggest challenges for 1parkplace has been managing our diverse, rapidly growing customer base, which ranges from individual real estate professionals to Tier 1 organizations such as Century 21 and Prudential," said Steve Fox, chief operating officer, 1parkplace. "The Aria Subscription Billing Platform was the only solution able to quickly deliver the advanced capabilities we required, in particular the active notification feature: account updates that used to take several months to resolve are now acted on immediately and can be settled within a few days."
The Aria Subscription Billing Platform provides several benefits to 1parkplace, including monetization flexibility, real-time revenue streams, reduced operating costs and rapid time-to-market for new products and offerings.
"The Aria Systems Billing Platform makes it possible for companies like 1parkplace to transform their business, enabling them to quickly scale their operations and offerings while providing new levels of customer service and further distinguishing themselves from the competition," said Sandra Vaughan, chief marketing officer at Aria Systems.
Aria provides cloud billing and subscription management solutions for Global 2000 companies. The Subscription Billing Platform is the industry's only advanced subscription billing solution capable of managing the entire subscriber life cycle for all recurring revenue models as a company grows and expands.
Edited by Braden Becker
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