As speech technologies continue to become more and more necessary for conducting business today, Loquendo (News - Alert) has announced their TTS and ASR offerings have been chosen by Computer Instruments, a developer of self-service IVR, CTI (News - Alert), Messaging, and Vertical Applications, to power its e-IVR solutions product line.

 

Because Computer Instruments e-IVR applications are highly dependent on performance, the speech-enabled and self service solutions were a perfect fit with Loquendo ASR and Loquendo TTS .

 

“Computer Instruments encounters more and more opportunities that involve the need for multiple languages”, said Mark Charlton at Computer Instruments in a statement to the press.  “Loquendo’s vast array of available languages, and partner-oriented offering, will allow Computer Instruments to satisfy all but the most obscure language requests.  At one time English and Spanish were what passed as multilingual.  Now the list of expected languages goes on and on.  Loquendo’s library of natural-sounding TTS voices is just one more plus that will make Computer Instruments partnership with Loquendo a lucrative success.”

 

According to a news release,"Loquendo’s flexible licensing, coupled with its high technological standards," made it a perfect choice for Computer instruments as it "allows the positioning of e-IVR at a significant price advantage" and also guarantees their customers will receive the technological excellence they require.

 

Available in 21 languages and 54 voices, Loquendo speech technologies including Loquendo ASR and Loquendo TTS offer a speaker-independent speech recognition engine that recognizes a large scale vocabulary and speech with an emotional component, for lifelike synthetic speech that makes speech applications natural-sounding.

 

 “Computer Instruments has a broad-based, consolidated expertise and experience in the industry and e-IVR is the product of this expertise” said Rosanna Duce, Vice-President International Sales at Loquendo. “Computer Instruments offers high-quality technological tools in a cost-effective solution that fits practically any type of business, all on a single multi-application platform. Loquendo is the perfect speech partner to power this solution. We are confident that Computer Instruments will enjoy the benefits of this partnership across all markets.”

.Stefania Viscusi is an established writer and avid reader. To see more of her articles, please visit Stefania Viscusi’s columnist page.

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