If you're looking for a communications platform meeting "mission critical requirements," REDCOM (News - Alert) might have what you're looking for, especially if you'd like something that the vendor says been shown to work in "the world's most challenging environments."
REDCOM communications platforms are specifically engineered for interoperability and durability - "with installations that range from remote central offices, to disaster recovery sites," REDCOM officials say, "from the intense humidity of tropical islands, the searing heat of the Sahara to the frigid temperatures of the Arctic."
In emergency situations, where dispatcher performance is crucial to establishing effective communications command and control, REDCOM is designed to provide the Link Command System. As company officials explain it, "a GUI package that offers call control and handling capability, the Link Command System provides dispatchers with a complete, user-friendly overview of their network."
Using a standard PC, the Link Command System "allows the operator to intercept calls, manage conference bridges, directory requests, and incoming call queues."
The REDCOM products come equipped with the TRANSip technology suite, which company officials say provides "more than first generation softswitches by integrating VoIP and TDM Call Management, Media Gateway (News - Alert) Services, a Media Gateway Controller, and other important features."
It's versatile, too, company officials say: "Using multiple system configuration databases, a single communication platform can be quickly reconfigured by simply loading the new database. One platform can then be used as a backup or standby communications platform."
This capability is delivered through a multitude of protocols and interfaces, including SIP, VoIP, analog and ISDN.
The REDCOM communications platform has a powerful conferencing capability allowing different types of conference bridges to be set up on one platform. Users from all sources can participate in the conference, whether connected by radio, satellite, GSM, PSTN, or VoIP.
In April TMC's (News - Alert) Madhubanti Rudra reported that REDCOM announced that Palau National Communications Corporation, the Republic of Palau's national carrier for local, international and IP communications services, completed commissioning of a REDCOM HDX carrier-class platform for their Next Generation Network core gateway.
David Sims is a contributing editor for TMCnet. To read more of David's articles, please visit his columnist page. He also blogs for TMCnet here.Edited by Marisa Torrieri