The Packet8 Tango and Packet8 Virtual Office Complete Contact Center from 8X8, Inc. were both among the winners of Technology Marketing Corporation’s 2007 Product of the Year Award winners, announced today. The awards were presented by Customer Interaction Solutions magazine, the premier publication in call center, CRM and teleservices industries since 1982.
Packet8 Virtual Office is a hosted iPBX communications solution that delivers high quality digital voice services with powerful features. Virtual Office hosted iPBX services has no on-site hardware requirements, minimal start-up costs, flexible service plans and full scalability. The Complete Contact Center from Packet8 empowers your team with advanced capabilities minus the capital expenditures of traditional solutions.
The new Packet8 Tango provides more expressive phone conversations with its innovative next generation videophone technology. It’s the world’s first Video Terminal Adapter (VTA) that instantly turns any standard phone into a state-of-the-art videophone. Tango uses the high-speed Internet connection to deliver advanced full-motion video with delay-free audio.
“Representing the best in the industry, companies earning the Product of the Year Award have demonstrated a commitment to quality and the further development of the call center and CRM industry through their contributions. Winners are deserving of this great honor, and I look forward to seeing more ground-breaking solutions from them as they continue to contribute to the future of call center and CRM industry technologies,” stated Tracey Schelmetic, Editorial Director, Customer Interactions Solutions.
The editors of Customer Interaction Solutions have selected the companies which they felt display the leadership, vision and attention to detail which distinguishes those deserving of the prestigious Product of the Year Award.
Brian Solomon is a Web Editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To see more of his articles, please visit Brian Solomon’s columnist page.
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