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June 18, 2010

When Moving to a Cisco VoIP Environment, Don't Forget the (IP) Fax

By Susan J. Campbell, TMCnet Contributing Editor

Given Cisco's (News - Alert) positioning in the global market, Sagemcom's relationship with this leading provider helps to promote the implementation of advanced IP fax server solutions, such as the XMediusFAX, within the framework of Cisco's Developer Network.

VoIP network infrastructures developed by Cisco are proliferating throughout the global marketplace. Even with the benefits promised in this unified platform, companies continue to overlook Fax over IP as a way to streamline fax communications. As a result, an "all-IP" environment still maintains POTS lines for traditional fax machines and multifunction printers (MFPs).

Such an environment actually negates the ROI payback on VoIP investments as organizations continue to incur significant costs inherent in long-distance fax charges, fax board maintenance and upgrades, paper and toner. A failure to implement FoIP hinders productivity, business workflow and even regulatory compliance in certain sectors.

By pairing Sagemcom - a Cisco Developer Partner - and its XMediusFAX, a unique T.38 FoIP server software application, with the Cisco VoIP environment, companies are able to effectively address the "fax problem" in non-optimized VoIP environments. In moving to the XMediusFAX, an all-IP approach can be truly deployed.

XMediusFAX is positioned as the world's first IP server software solution designed to enable fax on VoIP networks. By interoperating seamlessly with Cisco voice infrastructures, the solution enables faxes to share a common inbox right along with e-mail and voicemail. It plugs right into the Cisco VoIP infrastructure, regardless of the mode, and will interoperate with Media Gateway (News - Alert) Control Protocol (MGCP) VoIP Gateways.

The XMediusFAX can target organizations of any size that have already deployed or plan to deploy a Cisco VoIP infrastructure. The solution will manage large fax volumes and deliver high levels of reliability and availability. XMediusFAX runs on Microsoft (News - Alert) Windows 7, Vista, XP, 2003, and 2000, and supports Microsoft Exchange, Lotus Domino and other e-mail server platforms.

The benefits that an XMediusFAX implementation into a Cisco environment can provide to the organization include unified messaging, seamless integration, cost savings, increased ROI and regulatory compliance. For the reseller, the implementation drives Cisco compatibility, fills the unified messaging gap and helps to generate new revenues.

The AXP edition of the XMediusFAX is fully Cisco certified and is the only fax solution that will run inside a Cisco ISR. Operating natively on the Cisco Application extension Platform (AXP), the XMediusFAX is targeted for small to mid-size organizations and branch office deployments.

As all-IP environments continue to dominate, companies need to remember to include fax technologies in their strategies or risk eliminating some of the benefits their all IP environment was meant to provide.

Sagemcom will be exhibiting Cisco's only fax solution for the Cisco ISR G2 (News - Alert) and AXP platform at Cisco Live (booth #851) from June 28 to July 1.
Susan J. Campbell is a contributing editor for TMCnet and has also written for To read more of Susan's articles, please visit her columnist page.

Edited by Erin Harrison

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