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May 28, 2010

IP Fax Feature: You Just Moved to a UC Platform, But is Something Missing?

By Susan J. Campbell, TMCnet Contributing Editor

In this next generation society of multiple communication channel usage, there is a growing demand for combining different channels onto one platform. These channels can include anything from e-mail, voicemail, SMS, calendar, collaboration and more. To coordinate all of these channels into one, companies are increasingly moving to a Unified Communications (News - Alert) (UC) platform.

An innovative new video from Sagemcom explores UC and its application within the enterprise, SMB and even non-profit organization. As these different entities make their move toward an all-IP environment, they are combining all communication channels onto one platform to drive efficiency and collaboration.

As Sagemcom explores this phenomenon, they continue to ask one question: what is missing? In the process of moving to this UC environment, the IP fax capability is often overlooked, or is an after-thought in the process. As companies will streamline business operations for virtualization and SIP to enjoy maximum flexibility in their distribution channels, fax can still deliver significant value even on an IP network.

Fax over Internet Protocol - or FoIP - is an important element to add to the enterprise IP network as such solutions fully exploit the trend of moving everything over the network. FoIP can return a quick ROI and produce productivity and enhance collaboration that can be measured in the bottom line.

Innovative and patented FoIP solutions are available from companies like Sagemcom that span market segments like financial, legal, government and retail. Such solutions will work with enterprise, SMB and small companies to deliver the necessary channel coverage to meet all communication needs, company officials say in the video.

According to Sagemcom, one of the biggest benefits to moving fax communications to the network is the positive impact on the environment. Going green is very important to the company and with FoIP solutions, faxing can happen anywhere, at any time and from any device.

Before moving all communications to the network, consider what you with your fax solution. It is much easier to incorporate benefits into the network if fax is a consideration early in the plan to migrate the network to an all IP environment. If the network is fully installed and running and the fax is a consideration later, the company cannot experience the full benefit of streamlined communications and cost.

To get a full review of solutions and the range of benefits that IP fax can deliver, check out this video in full.

Susan J. Campbell is a contributing editor for TMCnet and has also written for To read more of Susan's articles, please visit her columnist page.

Edited by Erin Harrison

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