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ShoreTel (News - Alert) recently announced that it has elevated Exeter-based telephone system provider South West Communications Group to Gold Champion partner in recognition of the company’s enhanced expertise in the UC market.

Adrian Hipkiss, vice president and managing director of EMEA at ShoreTel, said, “South West Communications Group are an established, traditional, but also a progressive and future facing organization that we are delighted to be in partnership with. In their first year with ShoreTel, South West Communications Group has been a very committed and hardworking member of the ShoreTel program. We are delighted at their rapid growth and success and we congratulate them on achieving gold status so quickly.”

ShoreTel explained that its Champion Partner Program is designed to help businesses succeed, whether they primarily sell ShoreTel products, offer infrastructure support, or both. Program tiers include Authorized, Silver, Gold, and Platinum statuses. South West joined the program in October 2012 and is the only international reseller to move from Authorized to Gold status this year.

South West Communications Group designs, supplies, installs and supports telephone systems for businesses of all sizes, as well as contact center, unified communications, video conferencing, call recording and mobility solutions.

As a ShoreTel Gold Champion partner, South West Communications Group will be offering ShoreTel technology for unified communications, customer contact and mobility solutions to its own customer base, hoping to provide them with greater flexibility, productivity and cost savings.

South West explained that its portfolio of UC solutions can be leveraged to create new revenue streams and improve customer satisfaction by connecting people to the right resources and information, securely and cost-effectively.