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August 22, 2013

Avaya, Cisco Environments Benefit from the IP Fax

By Susan J. Campbell, TMCnet Contributing Editor

The level of communications we rely on in the business environment has expanded far beyond the standard voice conversation. What used to be accomplished with the standard landline now requires a fax number, mobile connectivity, online data sharing and so much more. This expansion has led to the adoption of the Unified Communications (News - Alert) platform and all-IP environments. The next logical step is the IP fax.

The XMediusFAX solution from Sagemcom (News - Alert) is one that continues to be in high demand as companies aim to create a fully converged UC environment. For those implementing an Avaya VoIP network infrastructure, the most often overlooked feature is the Fax over IP (FoIP). This oversight often leads to a lag in the VoIP deployment, as POTS lines are still in use for traditional fax machines and multifunctional printers.

When this occurs, the intended financial benefit expected from the VoIP investment quickly vanishes as long distance fax charges are still in place, fax board maintenance and upgrades continue to be costly and basic supplies must be kept on hand at all times. Organizations that fail to implement the IP fax are hindered in terms of productivity, business flow and even the regulatory compliance that must be in place for those in healthcare, finance or government.

This fax problem is readily addressed with a unique T.38 FoIP server application from Sagemcom designed specifically for the non-optimized VoIP environment. Positioned as the world’s first IP server software offering boardless faxing for VoIP networks, the XMediusFAX interoperates seamlessly with the Avaya (News - Alert) Aura Communication Manager VoIP platform. It not only saves money, it leverages the potential ROI on the Avaya VoIP deployment.

Avaya environments aren’t the only ones set to benefit from the IP fax available from Sagecom. The XMediusFAX is also compatible with Cisco (News - Alert) VoIP. The solution integrates seamlessly with the Cisco SIP and H.323 voice gateways. By launching this IP fax, a common inbox, email and voicemail are shared for all messages received. Users then enjoy a robust, cost-effective and easy-to-deploy IP fax solution that talks directly to the Cisco Unified Communications Manager (CallManager) VoIP platform in Media Gateway (News - Alert) Control Protocol (MGCP) mode.

Whether an organization is fully emerged in its Avaya or Cisco investment, the reality is there are significant benefits missed if IP fax isn’t part of the strategy. By working with Sagecom, this shortfall is overcome for optimal communications benefits.

Edited by Blaise McNamee

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