A good recent post on BooshNews runs over the benefits of using the PDF format on a help desk. Some of it might be review, but you'd be surprised how many people are simply unaware of it.

Portable Document Format -- the "pdf" format from Adobe -- is an application for sharing or exchanging information or data across the platform. There are features that have made PDF file format popular and common among the users, including the fact that the compression algorithms make the file size of a Portable Document Format application smaller.

Plus, Boosh says, "another great ability is to convert this format to any other and vice versa. This ability of conversion is wonderful as it equips a user to make the task or the work process flexible."

PDF converter tools enable users to create any application out of a Portable Document Format or convert Excel, Power Point or Word to PDF, the article says: "Above all, many times you may need to assemble chunks of information for making a perfect whole. For this reason, the converter tools are helpful. These computer programs enable you to merge small portions of text selected from different files and then merge all the portions of the text into a single file."

Now, as a means of collecting information, the article says, "you can select the data from all other different sources and assemble them in a single electronic file. A person can create a document in the form of a Portable Document Format file. The computer programs make the merging capability easy and convenient."

"In this way," the article notes, "you can exercise a complete control over your documents and present the work in the most attractive as well as professional manner possible."