TMCnews Featured Article

Field technicians can now rely on the newly released new ViryaNet (News - Alert) G4 Field Application that enables processing of work via an intelligent mobile application. The new ViryaNet G4 Field Application, a latest release by ViryaNet Limited supports voice activation, enables field technicians to get voice guidance, and also automate reminders and status updates through geo-location and movement sensors.

But that’s not it. Users can also use this application to have stress-free communication with customers, peers and managers via phone, text or e-mail, as well as better collaboration and information sharing, enabling improved customer satisfaction. This application is boosted with “My Workforce” functionality, which enables the supervisors with full visibility of their employees in real time, including skills, work status, and distance from the supervisor, in order to keep work on track and handle changes proactively.

Also, technicians can more often involve stakeholders including managers to field technicians – to the accomplish the goals of the company and also get information about individual performance, including compliance to plan, missed appointments, and return visits, as part of a performance management plans.

“We focused on extending the usefulness of ViryaNet G4 by offering an outstanding and innovative mobile experience for field technicians,” said Aviram Hinenzon, vice president, Marketing, ViryaNet, “The ViryaNet G4 Field Application makes field technicians more effective by giving them access to real-time information via a user interface that is easy to use and optimized to their mobile devices.”

ViryaNet's G4 products specialize in the functions of scheduling and dispatching resources and enabling mobile field communication and are delivered in industry specific configurations.

Embedding industry best practices and utilizing innovative technologies like ViryaNet's BPM Blueprint for Mobile Workforce Management, Microsoft (News - Alert) InfoPath and device agnostic mobile solutions enable ViryaNet's products to be rapidly deployed and extended to support virtually any business process across a wide range of industries.