Outbound Predictive Dialer Featured Articles

Noble Systems (News - Alert) Corporation, a global player in unified contact center technology solutions, has relocated its corporate headquarters near Atlanta.

The new office, which will open on July 1, is located at 1200 Ashwood Parkway, in Dunwoody and offers a larger footprint for Noble's operations, with room for future expansion.

Officials with Noble Systems said that the company decided to relocate its office on account of the growth it achieved over the last several years, as reflected in its ranking as a leading provider of outbound dialing systems in North America.

According to company officials, the new location will house the company's corporate and Americas region headquarters.

 “As a business, ongoing growth offers exciting new prospects, while presenting interesting new challenges,” said James K. Noble, president and CEO of Noble Systems. “After more than 20 years at the same address, the time has come for Noble Systems to move to a new home. While our new location is only a mile away, it opens up a world of potential for our organization.”  

“We have the opportunity to create a more open, team-focused operating environment that supports our culture of innovation and gives our team a fresh perspective, plus we gain the benefits of a space that will support our continued growth,” Noble added.

He said that it is also exciting that this move comes as the company prepares to celebrate its 25th anniversary later this year.

Recently, Noble Systems announced that it has received a patent for the company’s TCPA Wireless Compliance Solution.

The patent was awarded for Noble’s technology in “Providing Compliance Enforcement for Manually Dialed Wireless Numbers in a Contact Center.”

With this patented technology, Noble Systems arms its users with the tools required to comply with TCPA guidelines that went into effect in October 2013, prohibiting the use of automated dialers for contacting wireless numbers without the previous consent of the wireless number owner.

Noble’s solution enables contact centers to flag wireless numbers and force them to be dialed manually by an agent.