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August 05, 2010

Sipgate Launches Online CRM with Cloud-based VoIP

By Anil Sharma, TMCnet Contributor

Sipgate has launched a new team edition of the U.K. telephone service.

Officials with Sipgate said that this entirely web-based service replaces both phone systems and phone lines, allowing small and medium-size companies to move their corporate phone service to the cloud!

Company officials said that with Sipgate team each employee has online access to their inbox, containing phone logs, faxes, recordings and voicemail messages.

According to company officials, features like forwarding, labelling and comments allow employees to be more productive. It also allows employees to return calls at the click of a button, or sign and send faxes through a WYSIWYG interface on the company letterhead.

Most features such as call forwarding, call recording, and 3-way calling can be activated with a single mouse-click, making features previously hidden in phone systems now fully accessible to employees.

"Our aim is to make a telephone service that's as easy to use as email," said Thilo Salmon, CEO of Sipgate, in a statement.

"If you can use email, you know enough to run your company's corporate telephone system. We think this service will resonate particularly well with entrepreneurial companies and firms that have already realized the benefits from other web-based services like hosted CRM or email," said Salmon.

Sipgate team offers a variety of features designed to make companies more productive, collaborative and efficient such as-Quick to set-up, manage and use; saves time by letting employees manage their own preferences; promote team collaboration with a CRM-like functionality and Enhanced Web-fax among other such things.

Company officials said that an introductory offer is available to companies with up to one hundred users, and costs from just £1.50 or $2.38 per user per month and is offered as a one month rolling contract.

The costs for domestic calls to fixed-line networks are 1.0 p/min or $0.016/min and to mobile networks 9.9 p/min or $ 0.157/min.

Sipgate team can be set up within minutes and a fully-functional, no-strings-attached, 30-day free trial is available at www.sipgate (News - Alert)

Anil Sharma is a contributing editor for TMCnet. To read more of Anil’s articles, please visit his columnist page.

Edited by Juliana Kenny

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