Microsoft (News - Alert) Corp. has disclosed global availability and new features for its online CRM Microsoft Dynamics system.

Microsoft Business Division President Stephen Elop and Corporate Vice President of Microsoft Business Solutions Kirill Tatarinov at Convergence (News - Alert) 2010 demonstrated how the company is delivering on its vision of the Dynamic Business by providing customer-driven advancements across Microsoft Dynamics CRM and ERP applications to help organizations embrace change and seize opportunities that drive enduring business success.

As part of their joint keynote address, Elop and Tatarinov announced the May 2010 service update for Microsoft Dynamics CRM Online that delivers seamless integration with Microsoft Dynamics GP, new language support, portal accelerators and cloud-based developer tools that help improve business connectivity.

Both the speakers also disclosed the road map for the expected international availability of the next generation of Microsoft Dynamics CRM Online to 32 markets worldwide.

The executives also previewed Microsoft Dynamics GP 2010, which will be generally available May 1, 2010, and announced a new promotion for Microsoft Dynamics GP customers to get a license for Microsoft Dynamics CRM Online at a rate of $19 (U.S.) per user, per month.

'The true competitive differentiator for Microsoft is the value customers derive through a consistent and world-class user experience and well-designed interoperability across our solutions,' Elop said, in a statement.

Elop said that the company's upcoming Microsoft Dynamics ERP and CRM releases light up this philosophy by delivering solutions that work well together and take advantage of existing IT investments.

Company officials said that continuing on its commitment to deliver the best value in the industry to more than 22,000 customers and 1.1 million users, the May 2010 service update for Microsoft Dynamics CRM Online, available at no additional charge for Microsoft Dynamics CRM Online customers, focuses on improving the connectivity of the business to other systems, data and people through developer tools and resources.

'We are very excited about the May 2010 service update for Microsoft Dynamics CRM Online,' said Steven Bowles, president of Pelagic Solutions Inc., a Microsoft Gold Certified Partner.

"With the new portal solutions, we can easily tailor Microsoft Dynamics CRM Online to meet the unique needs of our customers and extend out the powerful capabilities to external audiences. We have already seen phenomenal growth with Microsoft Dynamics CRM Online, and with these new capabilities we expect that growth to continue,' said Bowles

Disclosing the road map for international availability, Microsoft announced that it is slated to expand the next release of Microsoft Dynamics CRM Online to 32 global markets in the second half of 2010.