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As we watch VoIP technologies continue to mature and evolve, the result is that the global VoIP services market will also grow at a substantial rate. An analysis conducted by Future Market Insights (FMI) in 2012, found that the corporate consumer segment was close to 100 billion subscribers, which represented total revenue of about $43.3 billion. The analysis found that over the course of the next five years we can expect to see this market triple in size.

Having worked with and attempted to install one of the earliest versions of a VoIP system back in the mid-1990s, I know how much the technology has matured; it has gotten to the point where it is a reliable replacement for landlines, as well as large in-house PBX (News - Alert) systems. Today, VoIP offers businesses of any size not only cost saving options, but also a lot more flexibility and functionality.

The report is described as being a compilation of first-hand information, qualitative and quantitative assessment by industry analysts, inputs from industry experts and industry participants. The report is designed to provide in-depth analysis of parent market trends, macro-economic indicators and governing factors along with market attractiveness as per segments. 

FMI’s analysis breaks down the numbers as follows:

• Computer to computer segment of the VoIP services market will increase from $20.7 billion to $24.8 billion, subscribers will rise from 57.4 million to 72.2 million
• Phone (News - Alert) to phone segment will increase from $15.88 billion to $27.35 billion, subscribers will rise from 35.9 million to 116.5 million
• Computer to phone segment will increase from $27.35 billion to $56.56 billion, subscribers will rise from 58.3 million to 128.3 million

This research report provides analysis and information in categories that include market segments, regions, product types and distribution channels. The regions of focus in the analysis include North America, Latin America, Western and Eastern Europe, Asia Pacific, Japan, Middle East and Africa. It includes in-depth market segmentation, historical, current and projected market size, recent industry trends and developments and strategies of key players and product offerings, just to name a few.

As the deployment of LTE (News - Alert) networks continue to roll out in both developed and emerging markets, we are seeing that more and more service providers are offering VoIP services as opposed to the more traditional CDMA or GSM technology. This has led to more players entering the market which, in turn, creates more competitive price plans. In addition, all of the providers are creating bundled packages offering as many services as possible at lower prices.

I mentioned that businesses of all sizes are already beginning to take advantage of what VoIP has to offer, both in terms of flexibility and functionality. Despite being a cost saving solution, on the consumer side there seems to be a low public acceptance of VoIP services. I’m sure that as the price of long distance and international calls continues to increase, consumers will find that the solution lies in VoIP.

Today we live in a world where integration has become a key factor in both the business and consumer side of things. When it comes to communications, a unified communications platform ties everything you need into a nice, neat package that is easy to use, easy to maintain, extremely reliable and flexible.