Revenue from VoIP is on the rise, thanks in large part to mobile VoIP.
VoIP services revenue globally has increased by 3 percent during the first half of 2013, according to a new report by Infonetics Research (News - Alert). The market now stands at $33 billion.
This largely is the result of businesses, especially large enterprises, moving to hosted PBX services instead of on-premise solutions, according to Infonetics. The report showed that the highest level of growth in the segment came from hosted PBX (News - Alert)/UC.
VoIP services will continue to rise through the next five years, according to the experts at Infonetics. The firm predicts that the worldwide growth of business VoIP service revenue over the next five years will be a compound annual growth rate of 7 percent.
The residential and home office VoIP market also is expected to grow by 3 percent per year over the next five years, according to Infonetics.
One of the big advantages of hosted PBX for enterprises is that it allows employees outside of the office to continue using their business phone line from their smartphone or tablet device. Since the PBX is in the cloud, it is easily accessible wherever there is an Internet connection. This means that workers can log into their phone network from an app and never miss a business call.
Helping VoIP service providers take advantage in the growth of mobile VoIP is REVE Systems. REVE offers its iTel Mobile Dialer Express as a simple solution for enabling customers to make VoIP calls from their mobile phones.
The iTel Mobile Dialer Express is a brandable app that runs on all major platforms, including iOS, Android, Windows Mobile, Blackberry and Symbian (News - Alert). From the app, VoIP customers can use their VoIP service in much the same way that they call with their cell phone.
The solution includes integration with mobile phonebook, balance information on the mobile phone screen or through interactive voice response, support for 3G/4G, GPRS and Wi-Fi, and can run behind a NAT or private IP.
When used in conjunction with the company’s iTel Byte Saver, the dialer also can pass through firewalls and blocked networks.
The popularity of VoIP continues to grow, and mobile VoIP is leading the charge.
Edited by Stefania Viscusi