We're hearing a lot these days about mobile PBX (News - Alert) solutions that make life for small businesses and enterprises -- and, of course, workers on the go -- much easier.
We just received word that ENow, a Microsoft (News - Alert) Gold Certified Partner working infrastructure consulting and software to simplify systems management,
has released Feature Pack 2 for its Exchange and Mobile Device Management product, Mailscape.
The new version, company officials say, helps companies ensure a smooth migration to Microsoft Exchange Server 2010, "streamlines daily IT tasks associated with e-mail system administration, and provides over 40 new reports, including mobile device usage."
Microsoft's latest messaging platform delivers simpler high availability and disaster recovery options, as well as faster and easier ways for users to communicate, Microsoft officials say, "so that businesses can realize productivity gains; however, the migration process can be costly and time-consuming."
Mailscape's reporting module is designed to provide administrators with statistics to help them plan their migration, clean up their environment, validate that new servers were configured correctly, and build migration batches, according to its creators:
"Mailscape's One Look dashboard provides a graphical overview of the entire messaging system, enabling both the Exchange team and help desk to reduce problem-diagnosis and resolution times."
In April TMC (News - Alert) had the news that ENow announced that Hill & Knowlton, a global Public Relations firm, selected Mailscape for Microsoft Exchange Server systems management. Hill & Knowlton uses Mailscape to proactively manage the Exchange systems in their U.S., European, and Asian offices, resulting in increased efficiency across the entire organization.
The Systems Architect for H&K’s UK offices selected Mailscape because it delivered a centralized solution for monitoring their entire environment, according to company officials, and prevented the IT team from having to check on vital components several times daily. Mailscape’s graphical display of information via a web-based dashboard empowered H&K’s Help Desk operators to take a more proactive role in the monitoring of the system, allowing the IT team to focus on their main responsibility of managing the infrastructure.
David Sims is a contributing editor for TMCnet. To read more of David’s articles, please visit his columnist page. He also blogs for TMCnet here.Edited by Marisa Torrieri