More and more enterprises are depending upon mobile devices, technology and services to communicate and collaborate. The traditional voice service has evolved, and now features complex data networks and wireless services. All this has made mobile management and control of related expenses increasingly intricate.
Mobile service related expenses have become a strategic area to be managed and controlled. The need to control this top line expense and to manage mobile service related complexities have resulted in the development of mobile management solutions.
Mobile management services help enterprises manage and control wireless services and device-related issues. This kind of solution helps streamline accounting for mobile costs and determines charge-backs. Mobile management also involves telecom invoice processing, validation of charges against mobile inventory, and ensuring compliance with multiple carrier contracts.
Currently, there are many companies offering mobile managent solutions. However, most of the companies do not offer a complete solution, and there is a tendency to make mobile management into a daunting task. Also, most of the available solutions are not equipped with latest mobile plans and device information.
Though mobile devices and services have become an indispensable element of any enterprise, it is not yet possible to ignore fixed line/landline services. Landline communications traditionally was handled using telecom expense management, and many firms offering TEM solutions have branched out to mobile management as well. However, rather than offering one solution to manage both types of services, most such firms offer two different solutions. This makes things more complicated, and more expense, than it need be for the enterprise.
However, there are some companies that offer a complete fixed and mobile management solution. One such company is Amtel (News
), a provider of total telecom cost management solutions for both mobile and landline services.
Amtel’s mobile management solution is a single integrated platform for both mobile and landline service management. The integrated solution is not only simple to use but also cost effective.
The Cetralized Procurement Management feature of Amtel’s solution is integrated for each service. The procurement management tracks all changes in the mobile environment at the enterprise. Enterprises get complete visibility and control from order placement to installation to validation.
Custom, secure, and reliable are the three key elements that enterprises look for in a mobile management solution. Since Amtel’s TIMS platform provides each client with a separate application and database, it ensures customization, security and reliability.
Additionally, TIMS is equipped with fully functional end-user ordering self support, offering unlimited user licenses companywide. And, the solution is regularly updated with the latest changes happening in the mobile environment.
The mobile management solution from Amtel contains a current knowledgebase of mobile plans and devices for all carriers. The solution solves all questions pertaining to right service, billing, payment of right amount, multiple carrier contracts, information related to manage mobile service and devices, and more.
To learn more about efficient tracking of wireless expenses, please visit the Mobile Management
channel on TMCnet.com, brought to you by Amtel.
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Anshu Shrivastava is a contributing editor for TMCnet. To read more of Anshu's articles, please visit her columnist page.
Edited by Mae Kowalke