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Telarus (News - Alert) announced the company has signed an exclusive distribution deal with VXSuite, a provider of network monitoring and alerting software for unified communications platforms. VXSuite’s products include platforms for ShoreTel (News - Alert) and Microsoft Lync. There also are solutions for tracking, mobility, and call accounting and recording, among others.

Telarus is master agent and software company that distributes voice, data and cloud services. The agreement will enable Telarus partners to offer VXSuite’s products under their own brands and earn residual commission.

"Our exclusive partnership allows our partners, many of them for the first time, to get involved with their clients on a level above the carrier selection discussion," said David Bashford, president of Telarus. “They can now offer to monitor the network and address issues — like the need for more bandwidth —in real time."

Under the agreement, Telarus value-added partners (VAP) reportedly can use VXSuite products to conduct network assessments prior to new deployments, monitor network performance, and work on a proactive basis with carriers to resolve service outages and other quality issues. VXSuite modules include VXTracker, VXPulse, VXMobile, VXSuite for Microsoft Lync, VXSuite for ShoreTel and VXRecord.

"In unified communications, there are so many possible failure points that many partners tread lightly or lack confidence to put their reputations on the line to make recommendations," said Tyler Smith, vice president of engineering for Telarus. “VXSuite is the perfect tool to allow partners, engineers and VARs to view the entire network, find problems before they happen and optimize the WAN to ensure the end user is enjoying fantastic call quality, glitch-free video conferences and higher productivity as a result."

Telarus also said its new engineering department has been certified in VXSuite’s products.

"We are excited to welcome Telarus to our channel," said Roger Blohm, president of VXSuite. "With the level of sophistication required to make most unified communication products work effectively increasing, telecom agents have to adapt and add more value on a technical level. With our software providing an easy-to-use technology dashboard, and the new Telarus Engineering Department behind them, Telarus partners will be able to make that pivot to trusted advisor."