Master Agent Featured Articles

If you’re a vendor in the telecommunications space offering cloud-based solutions to a broad market, you want a master agent in your corner promoting what you bring to the table. This not only gives you greater reach in the market, it also means a respected expert in the market is touting your wares.

Such an arrangement has just emerged for Telesphere (News - Alert). The cloud communications provider just announced that master agent Telarus is now set to market its hosted solutions designed for data, voice, video and other managed services. This means an extensive network of agents and sub-agents throughout the United States will become experts in Telesphere solutions.

The sophisticated portfolio of cloud-based services for entry-level deployment offered by Telesphere includes video conferencing, VoIP, WAN management, Internet connectivity and contact center solutions. Businesses of any size can leverage these solutions to enjoy the latest in collaboration, mobility, data, video and voice capabilities, with low out-of-pocket costs. Telarus (News - Alert) agents will be supported by Telesphere’s team of dedicated channel managers and network engineers.

"We're excited to partner with Telarus and their family of sub-agents to help bring our products and services to the Telarus national base of enterprise customers,” said Telesphere's Director of Indirect Channel, Skyler Stewart, in a press release. “We have always had deep admiration for Telarus and their standing as one of the preeminent leaders in the telecom distribution industry. Telesphere's expansive and cutting-edge solutions, coupled with Telarus' strength in the sales channel, will be a win-win for all."

Lanny Gray, vice president of business development for Telarus, noted that enterprise businesses are consistently moving communications services to the cloud to enjoy the security, mobility, redundancy and collaboration benefits. The company is excited about the addition of Telesphere’s suite of solutions to its portfolio, believing these options will provide partners with access to superior, high quality cloud-based services.

Master agents throughout the industry have found that customers were unwilling to move to communications services hosted by a third party due to a lack of proper support and quality of service. Telesphere is addressing this challenge by offering a network with more points of presence than any other national provider of its kind. The company also provides 24x7 live support, a fully managed private IP MPLS network, comprehensive hands-on sales and engineering support and more than a decade of experience in serving the enterprise market.