Master Agent Featured Articles

Windstream (News - Alert) Communications is touted as powering managed communications services, information technology, data, security and voice solutions that have developed from the ground up with business customer’s many needs in mind. Formerly known as NuVox before eventually becoming Windstream, the company has around 90,000 customers located in the Southeast and Midwest.

Master agent Telarus (News - Alert) has been there from the very beginning with this organization, joining hands with NuVox (now Windstream), where the firm was named the top master agent for three consecutive years. In fact, the master agent sells the Windstream product line, prompting agents to distribute the company’s robust product set while yielding a much higher level of customer satisfaction than any other agent in the telecommunications industry. In addition, Telarus receives top notch support from the telecommunications carrier as well as high commission rates.

Some of Windstream products include business DSL, data T1, Bonded T1, Frac/Full DS3, Frac/Full OC3/12/48, Ethernet over Copper, Ethernet over DS1/DS3, metro fiber Ethernet, local voice, MPLS, Ethernet WAN, Google Apps for Business and collocation.

Adam Edwards, president of Telarus Inc., said in a statement, "NuVox (News - Alert), now Windstream, currently holds one of the highest agent satisfaction scores among our carriers mainly due to its top customer support and agent care. We are proud to align ourselves with a partner that has developed technology and processes to support our growing agent base."

Winning prestigious awards over the years including Top Dealer 2011, Top Dealer 2010, Top Dealer 2009, Top Dealer 2008 and Top Dealer 2007, Windstream has continued to undergo an aggressive transformation and is increasing its focus upon the enterprise space. Acquisitions have enhanced the revenue stream of the business while simultaneously growing its nationwide footprint that has enabled it to see uncharted success with customers.

“Many like to talk about changing the game. Telarus actually does it. I’ve had the pleasure of working with the Telarus team over the last four years as they have grown from the quick specialists to one of the dominant master agent in the industry. Telarus continues to redefine the word ‘master agent’ with their GeoQuote system, back office support and an experienced channel management team,” added Chris Shubert, district dealer manager, Windstream Communications.

Last week, TMCnet reported that the master agent signed a deal with Charter Communications (News - Alert), Inc. that will allow agents to sell Charter Business' broadband voice, video, and fiber-optic solutions that can be implemented at small to medium-sized organizations in addition to enterprises. In line with the agreement, approximately 1,200 independent agents can now promote Charter Business products to their customers.

To read the full report, click here.

To find out more about Telarus Inc., visit the company at ITEXPO West 2012. To be held Oct. 2-5 at the Austin Convention Center in Austin, TX, ITEXPO (News - Alert) is the world’s premier IP communications event. Visit Telarus Inc. in booth # 832. For more information on ITEXPO West 2012, click here.