Master Agent Featured Articles

Telecom Brokerage (News - Alert) Inc., a master agent that works alongside carriers and holds the vital role of managing partners or subagents who sell its carrier’s products as well as offering invaluable resources including back-office support, experienced consultation and product training, was recently at AllianceEXPO 2012. Taking place from January 18-19, 2012 at the Colorado Convention Center and Hyatt Regency Hotel in Denver, CO, this exciting conference is hosted by CenturyLInk Channel Alliance, the company’s largest vendor.

This annual signature member event, formerly known as Q.Marketplace, was created in order for the CenturyLink Channel Alliance to reveal their plans for 2012 and to be the place where the company can meet face-to-face with customers to enhance the CenturyLink Business customer experience, helping them expand their footprint and keep current customers in the future.

Mike Saxby, chief strategy officer, TBI and Ken Mercer, senior vice president, TBI, are both on the Advisory Board for CenturyLink Channel Alliance so they attended Advisory Board meetings, while other TBI employees such as Amanda Marquez, director of marketing and design participated in a not-to-miss session as part of a panel on social media called, "Successful Social Media Strategies and Tactics." In addition, the master agent also had members of the back office and channel management team present to hear from CL's executives directly. 

At the conference, this year’s theme was "Impact -- Customer Experience." Delivered by Timothy Choice from Stanford University, the event’s keynote address was focused on the increasingly popular trend of Cloud Computing. Chou is looked upon as a major innovator helping with the transition to cloud computing and has been featured in Forbes, Business Week, The Economist, The New York Times, CNBC and NPR (News - Alert).

Furthermore, this year’s festivities also marked a new session that allowed members to take place in a half-day of Power Messaging Training, hosted by Corporate Visions. This course was designed to offer attendees information on how the brain makes decisions, which will assist in driving revenue for ongoing success.

TBI walked away from this conference with three awards including the Eagle Award for Highest MRC, Central Region, Largest "Big Deal and Top IA/VoIP Sales.”

Looking to grow your channel opportunities? Then be sure to attend ChannelVision Expo (CVx), collocated with TMC’s ITEXPO East 2012taking place Jan. 31-Feb. 3 2012, in Miami, FL. The CVx Showcase at ITEXPO (News - Alert) was created specifically to help channel players and wholesale service providers develop partnerships that cross traditional lines of business and provide all players with opportunities to expand their service portfolio through new suppliers and new relationships with other types of services and equipment distributors. For more information on registering for the ChannelVision Expo click here.

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