After struggling with severe congestion issues with the public Internet service at its development and testing facility in Hangzhou, China, Perficient, Inc. turned to China Telecom (News - Alert) Americas for help. Well known in the telecommunications industry for being a prime problem solver, China Telecom Americas has a history supplying some of the world's most complex and most demanding businesses with advanced managed services. The company proposed a customized IP Access solution on its next generation CN2 IP Access network for Perficient (News - Alert), and in no time, Perficient had a high quality IP connection.

Perficient’s Director of IT, Michael Reiss stated, “We first learned about China Telecom Americas at NetworkWorld’s IT Roadmap in 2008.” The service that Perficient got “provides a Service Level Agreement unmatched within the industry, which resulted in increased productivity levels. We have received excellent and professional support from the China Telecom Americas’ team.”

As an expert in managed services, China Telecom Americas provides technologically advanced service suites that save businesses time and money when it comes to their telecommunications needs.  Assisting many a company with the transition into the Asian market, China Telecom Americas customizes software development to help the business manage the complex, integrated data services it requires.

Reiss reported, “China Telecom Americas has given Perficient a competitive advantage in today’s turbulent marketplace,” but Perficient isn’t the only business benefiting from China Telecom America’s solutions. Steve Garson, president, MPLS-Experts noted, “Of all the carriers serving Asia, China Telecom Americas’ responsiveness is impressive and installations were quicker for customers than with other carriers. Installations have been smooth and the customers have been impressed. China Telecom Americas consistently delivers for MPLS Experts.”

With a roster such as this one, China Telecom Americas continues to surprise the telecommunications industry with leading innovations. Stay tuned on the Managed Services channel from TMC (News - Alert) for more of its news!

Juliana Kenny graduated from the University of Connecticut with a double degree in English and French. After managing a small company for two years, she joined TMC as a Web Editor for TMCnet. Juliana currently focuses on the call center and CRM industries, but she also writes about cloud telephony and network gear including softswitches.

Edited by Juliana Kenny