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IVR Service Provider Nuance Integrates Voice Capabilities with ZTE Android Devices

By Anuradha Shukla, TMCnet Contributor

Nuance’s voice capabilities will be integrated as part of a new portfolio of ZTE Android (News - Alert) devices. Both companies have signed a multi-year collaboration agreement to this end and will work on delivering a diverse set of mobile applications and devices that facilitate better interaction between people using their ZTE (News - Alert) phones.

ZTE recently unveiled its Car Mode application that leverages Nuance’s voice capabilities to allow users to talk and access content without being distracted by the visuals that may affect safe driving.

“Mobile means being connected at any time, any place. By integrating Nuance’s (News - Alert) voice technologies as a core part of our Android device lineup and mobile applications, our consumers can simply speak to elicit an intelligent response from their phone – no hands required,” said Kan Yulun, corporate vice president of ZTE Corporation and CTO of the ZTE Mobile Device Division, in a statement.

ZTE’s Car Mode application will be available pre-loaded on ZTE Android devices in the coming months. This solution will provide users with a hands-free and eyes-free access to the phone functions that are used the most while a person is driving a vehicle. Car Mode can be commanded with words to dial numbers, launch apps, and play music on the device. Incoming callers are announced and incoming text messages are read aloud.

A “Do not disturb” mode featured in Car Mode allows users to block all incoming calls and text messages while they are driving.

“The results of our collaboration will yield a new global portfolio of intelligent and intuitive Android devices and applications that keep people connected on the go and wherever life takes them,” added Michael Thompson (News - Alert), executive vice president and general manager, Nuance Mobile.

Nuance Communications provides voice and language solutions for businesses and consumers around the world. The company was in news last year for rolling out its virtual assistant for mobile customer service apps called Nina.

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