Many businesses that have not yet made the switch are looking to migrate from traditional PSTN phone lines to VoIP to make the best use of the many advantages offered by this technology. This shift towards VoIP has made it a $15-billion industry today. Over the next five years, the VoIP industry is expected to grow at a whopping 15.3 percent annually.
There are many reasons to migrate to VoIP. Some of the important ones are explained below.
Lower Costs
One of the biggest advantages of VoIP is lower operational costs. Many plans offer unlimited calling within the U.S. and some even include other countries such as Canada, Australia, United Kingdom, India, and Mexico. Also, the fact that it does not require extensive infrastructure makes it a cheaper alternative for small and mid-sized businesses.
More Space
Hosted VoIP phone services require no equipment on-site because everything is done over the Internet. This frees up a ton of space that can be used for more productive purposes. Some businesses can even opt to move to smaller places to save money on rent. This feature is particularly useful for home businesses that operate out of a spare bedroom in the house.
Hassle-free Maintenance
Maintaining a VoIP phone is a breeze because there is no physical hardware involved. Since all the maintenance is done through a web-based control panel, it is easy to add users, change preferences, manage users and to perform any other admin task.
Remote Connectivity
VoIP gives users the flexibility to connect from any location. Users can enable VoIP on their smartphone or tablet to make and receive calls at any time. It also comes with advanced features such as call-forwarding to any mobile number when users are away from their desk. All these features enhance productivity and the business has to never worry about missing a call again.
For all these reasons, migrating to a VoIP service is a sensible decision because it helps the business to save money and increase productivity.
Edited by Stefania Viscusi