Communication is more important than ever in today’s global economy, and businesses hoping to be proficient in that area will inevitably need to upgrade their phone system if they haven’t already done so. However, the market is flooded with products of all shapes, sizes and quality so it can be difficult to narrow down which will be effective and feature-rich, yet reliable.

In the interest of boosting potential customers’ confidence in their products, VTech Communications Inc., a manufacturer of electronic learning products, cordless phones and telephony solutions, recently announced an expanded three-year warranty for its line of ErisTerminal SIP phones. This product line is comprised of the VSP715, VSP725, VSP735, VSP600 and VSP601; future ErisTerminal models will also be covered by the inclusive warranty.

The ErisTerminal portfolio ranges between a variety of desktop and cordless options and each is perfect for businesses looking to unify their communications. Offering much more functionality than traditional telephony solutions, VTech’s SIP phones are compatible with most PBX (News - Alert) platforms and feature Power over Ethernet (PoE) support, dual Ethernet ports, multi-line support and programmable buttons. Furthermore, HD audio support ensures top-notch call quality.

ErisTerminal phones are already known for their cost-effectiveness due to exceptionally low installation and operating costs (compared to other phone systems), ease of management and auto-provisioning for mobility and scalability. The recently-announced warranty makes these products even more appealing as VTech promises to replace a deficient product with a brand-new one instead of a refurbished one, regardless of the circumstances. By backing up its products with a generous warranty and exceptional customer service VTech is clearly demonstrating its confidence in the quality of its products, and businesses on the market for an upgraded phone system will naturally be drawn to that fact.

“Businesses already have enough to worry about. From features to cost to service, we try to ensure that the ErisTerminal product line solves as many of our customer's communications needs as possible,” commented Graham Williams, Vice President of Business Phones at VTech. “This warranty extension is a natural progression of our customer-focused attitude.”

The three-year warranty covers all future purchases of VTech’s ErisTerminal product line, and because it is retroactive will also provide an additional year of protection to those who have already obtained a product under the preexisting two-year warranty.