IP private branch exchange (PBX (News - Alert)) phone systems offer greater flexibility – and many other benefits, such as innovative IP phones – over traditional PBX systems.
This becomes increasingly important for businesses, government offices and other organizations using applications and related technologies that need more bandwidth, according to Telappliant.
With traditional PBX phone systems, there is a need for a separate network for data and voice communications. But IP PBX uses converged voice and data networks. This involves access to the Internet, Voice over Internet Protocol (VoIP) communications and more traditional phone use.
To further understand why the IP PBX is preferable to traditional PBX, My Business Voice cited several clear reasons in a blog post. The obvious one is that IP telephony can lower costs. That is because of lower phone bills. Another reason is that users of IP PBX can employ remote extensions. They allow users to plug in an IP phone if they are working at home or from another location. It lets them dial a number the same way they would if they were working in their office.
When it comes to flexibility, IP PBX also means there is a lot of technology from which organizations can choose – based on their unique needs and requirements. There is also a lot of support from specialized pros about IP telephony needs.
Another benefit to IP PBX is being able to use unified messaging. That means employees can receive and listen to messages from the inbox used for their e-mail. That again is another convenient feature for employees who may find themselves out of the office. There are benefits in receiving faxes and PDFs, too.
And with IP PBX, organizations will find it easier to add new branches or departments, the blog post said. They will also find it easier to merge offices. When undertaking these efforts with IP PBX, costs will be lower and the process is simpler, as opposed to alternatives.
Many businesses have switched to IP PBX to get these benefits. It is time for other organizations to consider the move to IP PBX – to achieve lower costs and get increased flexibility, as well.
Edited by Alisen Downey