IP Communications Featured Articles

SES (News - Alert) has selected Trilogy to provide a Mercury multi-site IP communications system to coordinate mission critical activities across its nine internationally located operations and tracking stations.

"Trilogy provides solutions for its customers using a combination of COTS technology and a tailored configuration" said Mark Ellis, director Trilogy Communications in a statement. “We pride ourselves in listening to what the customer wants and delivering it to them.”

SES is a satellite operator with a fleet of 50 geostationary satellites. The company provides satellite communications services to broadcasters, content and Internet service providers, mobile and fixed network operators and business and governmental organizations worldwide.

Officials with SES said that now installed and operational, Mercury system provides highly robust communications between SES’s Spacecraft Operations Centers (SOCs) and Telemetry, Tracking and Control (TT&C) stations located in the U.S., Canada, Luxemburg, Gibraltar, Mexico and Belgium.

According to company officials, these systems, linked over industry standard IP connections, enable operators to communicate freely during routine operations including repositioning of the satellites, configuration of ground systems as well as planned and unplanned maintenance.

Company officials pointed out that each of the nine locations features a Mercury Interface Unit (MIU) with a dual redundant power supply and a second standby unit reflecting the critical nature of the operations they will be supporting.

Operator positions are equipped with a 16 key communications panel providing latching or non-latching participation in one-to-one, group or conference calls.

All of the groups and conferences, company officials said, are easily configured by SES using the PC based Mercury Configuration Editor.

The systems include a number of features which have added significantly both to SES’s communications capability and to the overall operational efficiency. These include a Quick Response (QRS) key which inherits the number of the last person to call a panel even if they do not normally have a key to call that person allowing operators to respond rapidly in even the most stressful moments.

The system also features audio recording using a Stancil VoIP Network Recorder accessible from a back-up or live from any point on the network, recording is configurable based on current or planned operations.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO click here.

Stay in touch with everything happening at ITEXPO. Follow us on Twitter.