The Latin American market for enterprise VoIP has seen impressive growth that will continue over the next six years, the latest report from Frost & Sullivan (News - Alert) notes.
According to, “Latin America Enterprise Telephony Solutions Market 2009” study, the market, which had revenues of $ 791 million in 2008, will hit 1.20 billion by 2014 thanks to increased reliability and cost savings.
Frost & Sullivan Research Analyst Raphael Barone said that in particular, small and medium sized companies are looking for advanced technologies like IP Phones and I-PBXs as a way to remain competitive.
'These novel solutions can help companies cut costs, improve efficiency, and fully enjoy a variety of other solutions and applications such as unified communications,” Barone said.
Not only are businesses looking to solutions that will cut costs and offer support to meet market changes, but the research firm notes that vendors should also focus on offering solutions that aid collaboration and mobility for an affordable price.
According to Barone, for market success, “The key is to enhance the value of the current IP telephony solutions by clubbing them with unified communications.”
'Customizing the solutions to the different demands and requirements of small and medium companies will also improve the market's chances.'
Stefania Viscusi is an assignment editor for TMCnet, covering voice and Voice over IP technologies. She also oversees production of TMCnet's e-Newsletters in the areas of Internet telephony and speech technology. To read more of Stefania's articles, please visit her columnist page.
Edited by Stefania Viscusi