The operational procedures of an organization cover many different aspects, and key amongst those is effective communication. Not being able to communicate effectively has resulted in the downfall of countless businesses and still continues to this day, even though the technology exists to ensure the organization’s directives can be delivered to everyone in the company.
A hosted phone system can greatly improve communications within a company as well as outwardly to customers, clients and partners. One of the tools that typically comes with a hosted phone system is videoconferencing. Thanks to hosted solutions, videoconferencing is no longer limited to on-premises setups that require participant to be present on location. Smart mobile devices and broadband technology as well as hosted cloud videoconferencing services makes it possible for employees to be virtually anywhere and interact and participate seamlessly. This provides multiple benefits for the organization as more employees work remotely and businesses operate globally.
From the onset, one of the most obvious benefits of videoconferencing was the opportunity to cut costs that it provided by reducing—and in some cases eliminating—business travel expenses. As the technology improved and lower price points made it available to a wider audience, it continued to deliver more benefits and now has become an essential part of an organization.
In the past, communiqués from the CEO to executives, managers and employees were passed using memos, but the flow of information didn’t always reach its intended target and many times the message was lost in the interpretation. Using videoconferencing ensures the message that is being delivered is not misinterpreted by the recipient. Talking face-to-face guarantees instructions are delivered as intended, leaving little room for miscommunication between members of the organization at all times.
The ubiquity of smartphones means organizations can now deliver their message directly to everyone, ensuring they are on the same page to carry out any new policies the company has established.
Benefits outlined by experts in organizational efficiencies using videoconferencing include:
- More efficient business operations
- Fast deployment of information
- Enhanced productivity
- Faster decision-making
- Contribution of skilled experts from different locations
- Streamlining the hiring process and improve the HR department
- Reduce the organization’s carbon footprint
- Offer remote working as an option
- Meet compliance and training requirements, and more.
Today’s business environment relies on effective communication to make quick market decision based on information obtained from many different channels. When it comes time to implementing these decisions, videoconferencing provides a tool that eliminates the old standby excuse of ineffective communication.
Edited by Alisen Downey