What do you rely on for business communications? Are you tied to your traditional landline or the full-blown PBX (News - Alert)? Or, have you considered the value associated with the hosted phone system, but haven’t made the leap to better connectivity? This may seem like a biased opinion, but the reality is there are too many benefits associated with hosted solutions to ignore.
BroadConnect, a provider of hosted phone systems, recently posted a blog on the top ten statistics that can warm the hesitant decision maker toward the adoption of hosted business VoIP. While we don’t need to reinvent the list here, let’s take a look of some of this valuable information and how it could be used in your argument in favor of adopting the latest technology.
As you probably already know, the hosted phone system is based on VoIP technology and is easy to deploy, set up and use. It’s designed for scalability and saves organizations in terms of telecommunications bills. The costs and manpower needed to maintain the primary system are eliminated as a third party providers are responsible for the hosting and servicing of the platform.
So powerful are these benefits that from 2012 to 2013, the VoIP services market in both business and residential rose 8 percent to reach $68 billion, according to Infonetics (News - Alert) Research. Much of this growth is being fueled by SIP trunking, which jumped on its own by 50 percent last year when compared to prior year numbers. SIP trunking is once again slated for growth this year.
Of particular interest for the hosted phone system market is the percentage of growth seen in this area. According to Infonetics, sales of both the hosted PBX and unified communications services experienced an increase of 13 percent in 2013, a jump from 2012. Businesses throughout the global marketplace are adopting this capability in order to leverage the proven benefits and shift budgeted dollars to another area.
The key to these stats is really not just in the amount of growth hosted solutions have seen in the communications space, but the viability of this platform and why summer is the great time to make the change. In all honesty, there’s just no time like the present. If you’re still relying on a legacy system to maintain communications and you have to devote a significant amount of time and resources to its maintenance and upkeep, it’s time to consider a more viable option.
Yes, you have the legacy investment, but you may no longer have the benefits it was designed to deliver simply due to age. Holding on to the past doesn’t help you improve performance in the future. Take a look at your current environment, your ongoing needs and the associated cost. If there isn’t a perfect fit across all three, time to think about a change to the hosted phone system.
Edited by Alisen Downey