One of the most pivotal features of everyday activity for a company is the way in which it communicates, both internally with its staff and externally with clients, partners, customers and more. There a lot of options out there for communication, especially in the digital age, but the one option with a real edge on its competition is the hosted phone system, and providers like BroadConnect Telecom are forging ahead to make this the most effective communication tool possible for businesses.
The key to BroadConnect’s hosted phone system offering is that it operates on a nationwide, private voice and data network across Canada. “This allows us to control the first and last mile of service,” the company explains on its website, “meaning crystal clear voice calls that are securely delivered and are always prioritized over data communications.”
BroadConnect creates a comprehensive, converged communications environment for its clients by employing voice, video, data and unified communications all together on a platform provided by its partner, BroadSoft (News - Alert). BroadConnect’s voice offering comes in the form of IP telephony solutions, which are digitally based and don’t require expensive hardware or installations. By virtualizing its voice service, BroadConnect can ensure flexible and low-cost voice communications with crisp audio quality that doesn’t rely on outdated landlines. Along these lines, BroadConnect offers video conferencing solutions through its hosted network as well, allowing businesses to save on travel costs without sacrificing the benefits of face-to-face communication.
By keeping all of its services digital, BroadConnect can make better use of companies’ data, both in terms of analytics and management. This all amounts to a highly efficient and streamlined system of unified communications, which can improve employee productivity and enhance overall company performance.
To make a long story short, BroadConnect’s hosted communications offerings are a no-brainer for companies looking to improve their phone system and take on new and exciting features at the same time. By going through a hosted services provider, companies have the added advantage of a simplified billing system, and centralized service support for all features. Based out of Toronto, Ontario, BroadConnect is “focused, lean, flexible, and responsive,” able to accommodate service changes quickly and effectively. In other words, BroadConnect offers a hosted phone system that go way beyond simply making phone calls.
Edited by Alisen Downey