Hosted PBX Featured Articles

Without the proper resources in place a business can be sunk before it is even sea-worthy. Every business needs a reliable, user-friendly and easily scalable hosted PBX (News - Alert) that provides the perfect medium for not just collaboration and communication but more importantly, business growth. Searching for the right Hosted PBX provider can prove quite the daunting task, don’t fret because we are in this together. Let’s walk through a few important questions to ask while on the hunt.

An important issue to address is the features one’s business needs. Some providers will have vast features that create a professional company image. Before starting the search, create a list of the features needed/desired from a hosted PBX provider. This allows you to properly budget and wade through your various options, sorting between ‘must-have’ features and those that prove superfluous to your business. 

Once the necessary/desired features are settled upon, it is important to ask what type of hardware is needed. IP phones are a given, but what about the number phone connections needed, bandwidth of the office Internet connection and the current routers or firewalls in place.  Are there any issues currently with any of the office hardware? It is important to bear scalabilty in mind as well—can this hardware grow and adjust to the needs of my company.  These are issues that are easier and more cost-friendly to address on the front end of the process as opposed to handling them after the fact.

Many providers guarantee quality service, but how to they actually guarantee the quality of their service? As anyone that has been on a business call with poor audio quality, it can be quite unproductive, frustrating and make your business look bad. For instance, VoIPstudio offers a fully redundant infrastructure, monitored 24/7 by its Network Operations Centre.  The system is proactively supervised and reacts to any networking or routing problems, which is why VoIPstudio is the first choice of businesses when it comes to hosted PBX.

These are but a few of the questions to answer while scouring the sea of hosted PBX providers for the right one, but they provide solid footing for the first step of the journey. Providers like VoIPstudio offer clients a user- friendly Web portal with an instant and stress-free deployment in a professional and more importantly, reliable manner.