TMCnews Featured Article

There is a particular type of pit in one’s stomach when they realize they’ve just lost data. This pit in the stomach grows all the worse when the data loss is business-related and affects customers. Whole businesses can be wrecked by such data losses, and often such calamities are only a few ill-advised clicks away.

I know this from personal experience; as a web developer, I once clicked the wrong button on a database console and destroyed all the customer records for an international school. They had backups, but it took them weeks to restore.

Defending against data loss is the whole point of having a comprehensive backup solution, of course. This backup system needs both to be automated, and enable quick recovery. And any business that ignores backups is asking for trouble.

That’s why REVE System’s iTel Data Backup solution is critical for all businesses that use REVE’s iTel Switch Plus, a carrier-grade softswitch that features multi-level reseller support, easy end user interface, integrated billing and both class 4 and 5 softswitch features.

REVE’s iTel Data Backup is a real-time backup service for VoIP service providers that keeps a mirror image of the softswitch database on another server, ensuring against data loss from disaster or human error.

The iTel Data Backup solution facilitates backup from both main and replication servers, and fffers complete backup of main database including option to take CDR backup of successful calls.

It also provides the option to download backed up database from the server, and presents complete information about data like total number of clients, pin, rate plan from both main and replication databases, as well as replication status information. The iTel Data Backup provides a list of backups that has been taken so far, and can send a notification via mail if replication is broken for some reason.

Businesses can configure the backup solution to automatically back up at specific times of the day, and according to REVE the system can be restored in 30 minutes or less if a data loss does occur and the backup needs to be used.

The iTel Data Backup module has been designed for iTel Switch Plus users, according to REVE. The company has noted that they have developed an interfact that makes administration possible without specialized technical knowledge, both the backup process and restoration.

Businesses that don’t have a solid backup solution in place are courting disaster. For iTel Switch Plus users, however, thankfully there is an easy solution.