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iTel Data Backup: Keeping VoIP Service Providers Safe from Disaster & Data Loss

TMCnews Featured Article


October 22, 2014

iTel Data Backup: Keeping VoIP Service Providers Safe from Disaster & Data Loss

By Stefania Viscusi, Assignment Desk Editor


There’s nothing worse than experiencing a disaster. This can range across all areas in life – but the reality that something bad has happened unexpectedly – is never a good thing.

If you run a business, this can mean lost revenues – and even lost business.

For VoIP service providers, one of the biggest threats includes a hard drive crash of primary switch servers, which results in data loss. Then there’s also the risk of complete deletion of databases just by human error. Because of this, the need to adopt a disaster recovery plan is critical.


Recent research from Frost & Sullivan predicts total revenues from the hosted IP telephony and UCC services market will reach $9.53 billion by 2020. With adoption rates like these, and more businesses looking at making the switch to VoIP, reliable service will be of key importance.

Frost & Sullivan (News - Alert) unified communications program director Elka Popova said, “The need for communications infrastructure consolidation and IT operation optimization will fuel adoption in larger organizations with a significant number of remote and mobile employees. Hosted communication solutions based on multi-instance platforms, in particular, will gain traction in larger distributed organizations due to the greater security and more flexible customization they provide."

For its iTel Switch Plus Customers, REVE Systems offers iTel Data Back Up, a real-time backup service specifically focused on ensuring complete data backup is happening, in case of a disaster or failure in the future.

To make this possible, the data backup offering stores an exact image of the Softswitch database on another server and can be used to restore a crashed server within just 30 minutes.

VoIP service providers can take control of their data backup without having to depend on others to handle their backup needs. With no technical expertise needed, users can set instant or specified backup times, schedule when it will take place on a reoccurring basis and even receive notification via email anytime a replication is broken.

Want to feel how good it is to do business with peace of mind? REVE is currently offering a free month trial of the Web interface. 




Edited by Rory J. Thompson







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