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IP PBX (News - Alert) technology has had a dream run in the telecom market since its introduction. The technology is simple to install, easy to manage and upgrade, and it provides considerable cost savings, which is a highly attractive proposition for companies these days. No wonder companies in this field are constantly upgrading offerings to attract new customers.

The latest in the list is nexMatrix Telecom; it recently upgraded its PBX programming application and has announced that it is now shipping to VARs and affiliate partners. The upgrade includes an improved user interface and enhanced underlying frameworks, the company has stated,.

nexMatrix is not a new player in this industry vertical. In 2002, the company introduced VoIPTelcaster, and became the first company in this domain to provide a true IP telephony appliance. As the technology developed, the company enhanced its portfolio and it now offers a whole range of premise-based and cloud PBX products.

The Protel PBX Model 2106 services various types of customers, irrespective of their size. Customers can manage their calls economically and also get a cost-effective communication. The Protel PBX Enterprise Edition is rich with features such as automated attendants, conferencing, call forwarding and unified communications.

“Protel LTS is a major leap forward for us,” Dianne Ursini, C.E.O. and President of nexMatrix Telecom, Inc., said. “Our easy-to-use programming interface, coupled with knowledgeable and responsive technical support, gives our resellers and installation partners an incredibly versatile and robust PBX product that is proudly made in the USA and that they can recommend confidently to their customers. We have invested a tremendous amount of development effort to bring this project to completion.”

The company has been delivering various innovative products to its customers of late. Recently, it introduced Protel 2106, a premise PBX appliance. The Protel 2106 supports 6 to 20 extensions and is ideal for small offices.