Dave DeWalt, one of the top five CEOs of publicly traded software companies and one of the 25 most influential executives in the technology industry, has been appointed to Five9’s (News - Alert) Board of Directors.
Five9 is a provider of cloud-based contact center software for sales, marketing and support. It gives enterprises of all sizes access to contact center solutions quickly, at a cost of ownership far lower than traditional premise-based solutions.Already coming off of record revenue growth in 2011, Five9 increased its Q1 2012 revenue by 65 percent year-over-year.
"We are delighted to welcome Dave to the Five9 Board of Directors," said Mike Burkland, president and chief executive officer, Five9. "Dave brings more than 25 years of experience building innovative, industry-leading technology companies, which will be extremely valuable as Five9 works to expand its current industry leadership position and achieve aggressive company milestones."
DeWalt has been recognized by Institutional Investor magazine, CRN magazine and was appointed in May 2011 by President Barack Obama to the National Security Telecommunications Advisory Council (NSTAC). He currently serves as chairman of the Polycmo and Mandiant Boards of Directors, in addition to his Board of Director roles at Delta Airlines and Jive Software. He previously held executive positions at technology companies including Oracle, EMC, Documentum, Intel and McAfee (News - Alert).
"I am excited to join the Five9 Board and work with this exceptional team," said Dave DeWalt. "Five9 has demonstrated significant leadership in the cloud contact center space with continuous revenue growth and remarkable customer successes. I look forward to contributing and helping Five9 take full advantage of its momentum."
Five9 also recently announced the availability of a cloud-based Workforce Optimization (WFO) solution. The solution, hosted by Five9 in the cloud, adds industry-leading NICE technology to the comprehensive Five9 contact center solution, meeting the needs of even the most sophisticated contact centers. The solution includes interaction recording, quality monitoring, and agent performance management.
Edited by Stefania Viscusi